Case Study

Future Generali

Future Generali is one of the top-notch general insurance companies in India with unique general insurance plans for motor, health, travel, accident and many other domains.

Implement Business Intelligence solution using Tableau. Develop dashboards and reports for the client services team which will be used by Management as decision making system.

Solution

Claim Analytics – Improving claims has become important for insurers to protect revenue and profitability. Developed predictive model to help to improve performance of claims, new business, fraud & abuse detection.

Customer Analytics – It helps to identify potential customers who are most likely to buy their product or service, or are most likely to react to their campaigns, promotion and communication through segmentation & clustering.

Sales Analytics – It helps to reduce uncertainties in their business which enables strong decision making.

ETL Framework – Solution for data loading, error handling, audit handling, job scheduling, re-start ability.

Impact

Single point of solution for all business related queries

Periodic alerts to manage any unexpected business situation arise from threshold violation.

Resource optimization mainly because it helps staff people to focus on the claims that need them most.

50+ performance reports delivered for managers to assess staff below them and manage them efficiently.